The Gfi Support Centre serves medium & smaller sized companies that are relying highly on their IT infrastructure, but that are lacking the necessary capacity to manage their systems themselves.
With the Gfi Support Centre, companies contact a unique ServiceDesk that provides assistance on-site as well as over different channels such as phone or e-mail.
The managed platforms are covering the following vendors:
- Lotus software
- Websphere software (Portal)
- Mobile Iron
- Blackberry Enterprise Server
- Microsoft Exchange
- Microsoft SharePoint
- Office 365
Our services include infrastructure services as well as development services, and application housing/hosting.
Gfi global support infrastructure
As a part of the Gfi global infrastructure portfolio, the Gfi Support Centre offers Lotus Experts on-line (24x7, unit based). Gfi support is operating from 2 sites (BCP) fully equipped with EADS call-centre technology. 60 hot liners handle over 40000 calls a month. We offer application and technical assistance from level 1 to 3. Our support centers are ISO certified.